Module Specifications..
Current Academic Year 2024 - 2025
Please note that this information is subject to change.
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Repeat examination Category 1 |
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Description Managing effective and efficient Supply and Service Chains is a crucial element for gaining competitive advantage. This module gives students a comprehensive theoretical and practical knowledge of Service and Supply Chain Management. It provides insight into the broad range of activities concerned with Service Management and how its integrated into supply chain management as the intersection between the actual sales and the customer point of view. The module presents models, concepts, and solution methods that are important for the design, control, operation and management of supply and service chains. | |||||||||||||||||||||||||||||||||||||||
Learning Outcomes 1. Justify the importance of SCM and how SCM affects the economy and enterprises. 2. Identify key issues and concepts in developing a supply chain strategy and plan for Manufacturing and Service Industry 3. Appraise the value of information in supply chain networks (Service and Manufacturing Sector) 4. Understand the importance of Service Management how it is integrated into supply chain management 5. Apply Value Design Methods to Services and Manufacturing Industries 6. Apply selected inventory policy techniques and supply chain approaches to Service and Manufacturing Industry 7. Recommend how to measure and monitor supply chain performance 8. Identify and examine current trends and challenges in SCM | |||||||||||||||||||||||||||||||||||||||
All module information is indicative and subject to change. For further information,students are advised to refer to the University's Marks and Standards and Programme Specific Regulations at: http://www.dcu.ie/registry/examinations/index.shtml |
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Indicative Content and Learning Activities
Introduction to Supply Chain ManagementSupply Chains for Manufacturing and Services Supply Chain Strategy and Planning ActivitiesSupply Chain Strategy and PlanningLevels of SC Planning, Major Planning Areas, Guidelines for Strategy Formulation, SC Strategy PerformanceSupply Chain Customer ServiceNature of Logistics Outputs (Products and Services), Product and Service Characteristics and Cost Implications, Customer Service, Defining Sales-Service Relationships, Determining Optimum Service LevelsThe Value of Information in SCM and ERP SystemsSCM Information Systems, ERP and Order Processing, Bullwhip EffectValue Design and Service ManagementValue Proposition Canvas and Service ElementsApproaches to Management of Inventory and ServicesForecasting Methods, Inventory Management Problems, Pull and Push Inventory methods, Inventory Management applied to Service IndustryPurchasing and Scheduling in Manufacturing and Service IndustryJust-in-Time Supply Scheduling, Purchasing and Sourcing, Coordination in Supply ChannelSupply Chain Organization and ControlOrganisational Choices, Alliances and Partnerships, Supply Chain Control and Control SystemsLogistics Financial Performance and AnalyticsCash Flow and Break Even Analysis, SC Cost StructuresGlobal SCM, Service Networks and current SCM ChallengesGlobal Aspects of SCM and Service Networks, Regulations and Deregulation, SC Activities in a global Supply Chain | |||||||||||||||||||||||||||||||||||||||
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Indicative Reading List
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Other Resources None | |||||||||||||||||||||||||||||||||||||||
Programme or List of Programmes
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