Module Specifications.
Current Academic Year 2024 - 2025
All Module information is indicative, and this portal is an interim interface pending the full upgrade of Coursebuilder and subsequent integration to the new DCU Student Information System (DCU Key).
As such, this is a point in time view of data which will be refreshed periodically. Some fields/data may not yet be available pending the completion of the full Coursebuilder upgrade and integration project. We will post status updates as they become available. Thank you for your patience and understanding.
Date posted: September 2024
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Description To provide students with an understanding of inter-personal communications. To provide students with an appreciation of effective communications. To facilitate and encourage students to develop their skills in: – oral presentation; – interview skills – as interviewer and interviewee; – effective use of PowerPoint and other presentation techniques; – writing for defined audiences; – listening techniques; – communicating within groups and as a group; – overcoming communication apprehension. | |||||||||||||||||||||||||||||||||||||||||||||
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Learning Outcomes 1. Identify, and critically analyse, influences on communication; 2. Demonstrate an understanding of effective communications; 3. Critically examine and evaluate their own communication skills and those of others; 4. Demonstrate competency in basic verbal and non-verbal communication skills; 5. Determine the critical communications requirements for a given situation; 6. Present information in a structured, coherent and appropriate manner; 7. Work within a group to present a consistent and coherent message. | |||||||||||||||||||||||||||||||||||||||||||||
All module information is indicative and subject to change. For further information,students are advised to refer to the University's Marks and Standards and Programme Specific Regulations at: http://www.dcu.ie/registry/examinations/index.shtml |
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Indicative Content and Learning Activities
What is Communication?Defining communication; types and modes of communication; channels of communication; the communication process; transmission and reception; barriers to effective communication; lingustic communication; sensory reception; non-verbal communication; tacesics; proxemics; kinesics; body language; perception; first impressions; one-to-one vs. one-to-many communication; group communication.Layers of CommunicationDeveloping a network of influence; interpersonal skills for infulence; ritual, common ground, rapport, intimacy, silence; attending skills; verbal response skills; physical influence; listening; power vs. influence; seven levers of power; six principles of influence; four facets of self-image; five stages to perception; influence and culture; influence and communication; vocabluary; credibility; values; rumours.The Spoken WordDefining the spoken word; attributes of the spoken word; talking, whispering, shouting, chating, preaching, lecturing, singing; the impact of pace, tone, volume and accent; the impact of non-verbal communication; saying what you mean; presentation vs. performance; case studies in the spoken word.Presentation SkillsPreparation and planning; structure of speeches and presentations; knowing your audience; working from notes; audience contact; communication aprehension; handling nervousness; using humour; pace and timing; the use and misuse of audiovisual aids; death by Powerpoint; deconstructing famous speeches; principles of performance; presentation / performance exercises.Improvisation"Making it up as you go along..." "Improvisation is the practice of acting, singing, playing musical instruments, talking, creating artworks, problem solving, or reacting in the moment and in response to the stimulus of one's immediate environment and inner feelings." What is the importance of improvisation as a form of performance? How should we consider improvisation as a form of communication?The Written WordForms of written word; the absence of non-verbal communication; the role and fuction of puctuation; the power and impact of brevity; redundancy; misinterpretation; case studies and exercises in the written word.Effective Writing SkillsWriting for an audience; writing for a purpose; types of writing; new media writing; saying more with less; writing for new media; the power of proper punctuation; Elements of Style; Eats, Shoots and Leaves; case studies in effective writing.Interviewing SkillsPreparation and planning; types of questions; framing interview questions; sequencing questions; body language; listening skills; being an active listener; interpreting answers; reacting to answers; supplementary questions; contentious interviews; interview demonstration.Digital CommunicationCommunication attributes of digital media; opportunities and restrictions of communicating in a digital space; one-to-one vs. one-to-many; replicating non-verbal communication; ethics in digital communication; digital dilemas for communicators. | |||||||||||||||||||||||||||||||||||||||||||||
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Indicative Reading List
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Other Resources 13405, DVD, 2000, Great Moments from Great Speeches, New York, Insight Media, 13406, DVD, 2003, Speak Up! Oral Presentation Skills, New York, Insight Media, | |||||||||||||||||||||||||||||||||||||||||||||