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Module Specifications.

Current Academic Year 2024 - 2025

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Date posted: September 2024

Module Title Business Process Innovation
Module Code MT530 (ITS) / MNA1023 (Banner)
Faculty DCU Business School School DCU Business School
Module Co-ordinatorVishwas Dohale
Module TeachersColum Foley, William Schofield
NFQ level 9 Credit Rating 5
Pre-requisite Not Available
Co-requisite Not Available
Compatibles Not Available
Incompatibles Not Available
Coursework Only
Array
Description

This module aims to develop an understanding of process improvement and innovation and the relationship business modelling plays in such changes. Process change can be incremental (continuous) or radical, with both approaches requiring a structured approach for their successful implementation. The main elements of this framework includes: process investigation, process analysis, process design and process implementation. This module analyses process change, the frameworks utilised for process change and the tools and techniques used for both process analysis and improvement. The module is delivered through a combination of lectures and in-class practical exercises.

Learning Outcomes

1. Describe the various models, frameworks, and concepts that are used to describe business processes innovation
2. Critically appraise and decompose real world processes into a process map
3. Identify and contrast current business modelling tools and methodologies, for example, Business Process Reengineering, Total Quality Management, 5S's, Discrete Event Simulation
4. Analyse and select the most appropriate business modelling tool or technique for a problem situation.



Workload Full-time hours per semester
Type Hours Description
Directed learning14Preparation for class
Lecture24Outline of models and relevant theory, participation in practical exercises
Independent Study48Reading, Research and library work.
Assignment Completion5Process Identification and mapping
Assignment Completion12Improvement technique report and presentation
Assignment Completion22research, data collection and write up of individual assignment
Total Workload: 125

All module information is indicative and subject to change. For further information,students are advised to refer to the University's Marks and Standards and Programme Specific Regulations at: http://www.dcu.ie/registry/examinations/index.shtml

Indicative Content and Learning Activities

Intoroduction to Business Modelling & Process Innovation
What is a process? Product V's Process Innovation

Process Life Cycle
1. Process Investigation 2. Process Analysis 3. Process Design 4. Process Implementation 5. Process Improvement

Process Analysis and Improvement Frameworks
1. Document Process 2. Understand Process Behaviour 3. Model and Analyse Process Interactions 4. Implement Best Process Design

Process Improvement Simulation
Enna Process Improvement Exercise

Process Analysis & Improvement - Tools and Techniques
BPR; TQM; 5S (Sort, Straighten, Shine, Standardise, Sustain); Six Sigma; Lean; Discrete Event Simulation; Systems Dynamics;

Information Technology
Information Technology as an enabler for process change and innovation

Assessment Breakdown
Continuous Assessment100% Examination Weight0%
Course Work Breakdown
TypeDescription% of totalAssessment Date
Completion of online activityThis assessment activity will be conducted over the course of the module and will consist of four limited word count mini assignments. These assignments will be related to a subset of materials being covered in the module at the time of assignment and will have a one week deadline from posing to submission.35%As required
EssayIndividual Process Improvement Strategy report65%Week 12
Reassessment Requirement Type
Resit arrangements are explained by the following categories:
Resit category 1: A resit is available for both* components of the module.
Resit category 2: No resit is available for a 100% continuous assessment module.
Resit category 3: No resit is available for the continuous assessment component where there is a continuous assessment and examination element.
* ‘Both’ is used in the context of the module having a Continuous Assessment/Examination split; where the module is 100% continuous assessment, there will also be a resit of the assessment
This module is category 1
Indicative Reading List

  • Sethi, Vikram and William R. King: 1998, Organisational transformation through business process reengineering, Prentice Hall.,
  • Gelinas, Sutton and Fedorowicz: 2004, Business processes & information technology, Thomson South-Western,
  • Seppanen, M.S., Kumar, S. And Chandra, C.: 2005, Process Analysis and Improvement, Tools and Techniques, McGraw Hill,
  • Shane, S: 2009, Technology Strategy for Managers and Entrepreneurs, Pearson Prentice Hall,
Other Resources

None

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