Latest Module Specifications
Current Academic Year 2025 - 2026
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Description The module explores how airlines operate, compete, and evolve within a complex global environment. It covers business models, cost and revenue structures, alliances, customer experience, and innovation, enabling students to evaluate key industry indicators and collaborate on real-world airline management challenges. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Learning Outcomes 1. Explain the structure, functions, and operational models of contemporary airlines, including low-cost, full-service, regional, and hybrid carriers. 2. Discuss the key performance indicators relevant to the airline industry 3. Evaluate the regulatory, economic, and competitive environments in which airlines operate, with emphasis on safety, liberalisation, alliances, and global market dynamics. 4. Assess the role of emerging challenges and initiatives in shaping airline operations, competitiveness, and long-term resilience. 5. Demonstrate effective collaboration and teamwork skills by participating in group activities, jointly solving airline management challenges, and producing shared outputs. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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All module information is indicative and subject to change. For further information,students are advised to refer to the University's Marks and Standards and Programme Specific Regulations at: http://www.dcu.ie/registry/examinations/index.shtml |
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Indicative Content and Learning Activities
Structure and Standards The module will cover the following concepts and topics: Airline industry overview and Historical development of commercial aviation Airline business models: full-service, low-cost, regional, hybrid Network and capacity strategies by business model Global alliances, joint ventures, and codeshares Value propositions and revenue architecture Ancillary revenue strategies Route development Cost structures and productivity Marketing and customer experience Airline branding and product differentiation Loyalty programmes and customer segmentation Service quality and passenger experience management Technology, innovation, and digitalisation | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Indicative Reading List Books:
Articles: None | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Other Resources None | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||