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·Components of communication (e.g. methods, purpose, theories, and contexts)
·Levels of Communication
·Interpersonal (e.g. self-awareness and self-disclosure)
·Interpersonal (e.g. social cognitions, attributions, stereotypes, labelling)
·Groups and organisational (e.g. group dynamics, teamwork)
·Public (e.g. public speaking)
·Channels of Communication: verbal, non-verbal, unconscious.
·Facilitating Communication (e.g. stress management, listening, problem solving, conflict resolution)
·Communication in the Nurse-client relationship (e.g. characteristics, stages, issues)
·Communicating with specific client groups
Each of these will be reviewed in the context of nursing and its environments. There will be a mixture of lecture / theory, discussion, and group work to achieve the aims and learning outcomes of this module.
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Essential:
Arnold, E. and Bloggs, K.U. (1999). Interpersonal relationships: Professional communication skills for nurses. Philadelphia, WB Saunders.
Tamparo, C.T. and Lindh, W.Q. (2000) Therapeutic Communications for Health Professionals. Albany, New York, Delmar.
Supplementary:
Bayne, R., Nicolson, P., and Horton, I. (1998). Counselling and communication skills for Medical and Health Practitioners. Leicester, British Psychological Association.
Berko, R.M., Wolvin, A.D., and Wolvin, D.R. (2001). Communicating: A social and career focus. Boston: Houghton-Mifflin.
Brehm, S.S., Kassin, S.M., and Fein, S. (2002). Social Psychology. Boston, Houghton Mifflin.
Brewin, T. (1996). Relating to Relatives: Breaking Bad News, Communication and Support. Oxford, Redcliffe Medical Press.
Fujishin, M. (2000). Creating communication: Exploring and expanding your fundamental communication skills. Portland, OR: Acada Books.
Minardi, H. A. and Riley, M.J. (1997) Communication in Health Care: A skills based approach. Oxford, Butterworth Heinemann.
Morrison, P. and Burnard, P. (1997). Caring and Communicating. The interpersonal relationship in nursing. London, Macmillan Press.
Myers, D.G. (2002). Social Psychology. New York, McGraw Hill.
Redmond, M. (2000). Communication: Theories and applications. Boston: Houghton-Mifflin.
Riley, J.B. (2000) Communication in Nursing. St. Louis, Mosby.
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