Registry
Module Specifications
Archived Version 2006 - 2007
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| Module Aims | |||||||||||||||||||||||||||||
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To provide students with an understanding of modern quality management concepts and their application to healthcare from a nursing perspective.
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| Learning Outcomes | |||||||||||||||||||||||||||||
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On completion of this module and following a period of personal study the student will be able to7 Critically evaluate the modern concepts and theories of quality management.7 Identify the factors that contribute to the continuous quality improvement process.7 Explore the concepts of Quality management and its application to the Irish healthcare sector.7 Recognise and manage change in their own department.7 Arrange and promote the development of quality initiatives in their own organisation and department.7 Understand the benefits of pursuing a consumer driven healthcare organisation.7 Have a sound knowledge of the tools and techniques available for quality implementation. 7 Identify the various components that make up the Quality Agenda from an organisational perspective.7 Appraise the various evaluation frameworks that exist. 7 Have knowledge of external evaluation frameworks7 Arrange and promote the setting of standards based on structure, process and outcome criteria.7 Identify the key stages of the audit process from a multi professional approach.7 Promote and lead the use of audit in their own department and organisation. 7 Understand the importance of integrating various initiatives to ensure quality integration from an organisational perspective.
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Assume that a 5 credit module load represents approximately 75 hours' work, which includes all teaching, in-course assignments, laboratory work or other specialised training and an estimated private learning time associated with the module. | |||||||||||||||||||||||||||||
| Indicative Syllabus | |||||||||||||||||||||||||||||
| Introduction to Quality in healthcareQuality development-theoretical perspectivesRole of consumer in healthcareModels and frameworks of quality assuranceImplementation of initiatives in Irish healthcareQuality issuesQuality issues in healthcareTools for quality assuranceAuditing in healthQuality systems in healthcareImplementation of a quality improvement programmeEvaluation | |||||||||||||||||||||||||||||
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| Indicative Reading List | |||||||||||||||||||||||||||||
| Essential:Berwick, DM. (1989). 'Continuous Improvement as an Ideal in Health Care', The New England Journal of Medicine, Sounding Board, Vol. 320 No. 1Berwick, DM. (1998). 'Crossing the boundary: changing mental models in the service of improvement', International Journal for Quality in Health Care, Vol. 10 No. 5.Supplementary:Carson, PP. Carson, KD. and Roe. CW. (1998). 'Toward understanding the patient's perception of quality', The Health Care Supervisor, Vol. 16 Iss 3.Clarke, A. Fitzpatrick, P. Hurley, M. Johnson, H. and Quinlan, A. (1999). 'Audit in Health Care', The Irish Medical Journal, Vol. 92 No. 1 Department of Health. (2001). Health Strategy, Quality and Fairness Stationery Office, DublinDescombre, T. and Eccles, G. (1998). 'Improving service quality in NHS Trust Hospitals: lessons from the hotel sector', International Journal of Healthcare Quality Assurance, Vol. 11 Issue 1Donnolly, M. (1999). 'Making the difference: quality strategy in the public sector', Managing Service Quality, Vol. 9 Issue 1. Ennis, K. Harrington, D. (1999) Quality Management in Irish Healthcare, International Journal of Healthcare quality Assurance vol. 12 No. 6 and 7Johnson, M. (1999). 'Communication in healthcare: A review of some key issues', Nursing Times Research, Vol. 4 No. 1Kenagy, JW. Berwick, DM. and Shore, MF. (1999). 'Service Quality in Health Care', The Journal of the American Medical Association, Feb 17th,Vol. 281.Minjoon, J. Peterson, RT. and Zsidisin, GA. (1998). 'The identification and measurement of quality dimensions in health care: Focus group interview results', Health Care Management Review, Vol. 23 Issue 4.Newman, K. (1997). 'Re-engineering for service quality: The Case of Leicester Royal Infirmary', Total Quality Management, Vol. 8, No.5. | |||||||||||||||||||||||||||||
| Programme or List of Programmes | |||||||||||||||||||||||||||||
| BNS | BNS in Nursing | ||||||||||||||||||||||||||||
| NU | BNS in Nursing | ||||||||||||||||||||||||||||
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