| Module Title |
Business Process Innovation |
| Module Code |
MNA1023 (ITS: MT530) |
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Faculty |
DCU Business School |
School |
DCU Business School |
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NFQ level |
9 |
Credit Rating |
5 |
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Description
This module aims to develop an understanding of process improvement and innovation and the relationship business modelling plays in such changes. Process change can be incremental (continuous) or radical, with both approaches requiring a structured approach for their successful implementation. The main elements of this framework includes: process investigation, process analysis, process design and process implementation. This module analyses process change, the frameworks utilised for process change and the tools and techniques used for both process analysis and improvement. The module is delivered through a combination of lectures and in-class practical exercises.
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Learning Outcomes
1. Describe the various models, frameworks, and concepts that are
used to describe business processes innovation
2. Critically appraise and decompose real world processes into a process map
3. Identify and contrast current business modelling tools and methodologies, for example, Business Process Reengineering, Total Quality Management, 5S's, Discrete Event Simulation
4. Analyse and select the most appropriate business modelling tool or technique for a problem situation.
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| Workload | Full time hours per semester | | Type | Hours | Description |
|---|
| Directed learning | 14 | Preparation for class | | Lecture | 24 | Outline of models and relevant theory, participation in practical exercises | | Independent Study | 48 | Reading, Research and library work. | | Assignment Completion | 5 | Process Identification and mapping | | Assignment Completion | 12 | Improvement technique report and presentation | | Assignment Completion | 22 | research, data collection and write up of individual assignment |
| Total Workload: 125 |
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| Section Breakdown | | CRN | 10112 | Part of Term | Semester 1 | | Coursework | 100% | Examination Weight | 0% | | Grade Scale | 40PASS | Pass Both Elements | N | | Resit Category | RC1 | Best Mark | N | | Module Co-ordinator | Melda Hasiloglu Ciftciler | Module Teacher | Colum Foley, Vishwas Dohale |
| | Section Breakdown | | CRN | 12295 | Part of Term | Semester 1 | | Coursework | 100% | Examination Weight | 0% | | Grade Scale | 40PASS | Pass Both Elements | N | | Resit Category | RC1 | Best Mark | N | | Module Co-ordinator | Vishwas Dohale | Module Teacher | Melda Hasiloglu Ciftciler |
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| Assessment Breakdown |
| Type | Description | % of total | Assessment Date |
|---|
| Completion of online activity | This assessment activity will be conducted over the course of the module and will consist of four limited word count mini assignments. These assignments will be related to a subset of materials being covered in the module at the time of assignment and will have a one week deadline from posing to submission. | 35% | As required | | Essay | Individual Process Improvement Strategy report | 65% | Week 12 |
| Reassessment Requirement Type |
Resit arrangements are explained by the following categories;
RC1: A resit is available for both* components of the module.
RC2: No resit is available for a 100% coursework module.
RC3: No resit is available for the coursework component where there is a coursework and summative examination element.
* ‘Both’ is used in the context of the module having a coursework/summative examination split; where the module is 100% coursework, there will also be a resit of the assessment
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Pre-requisite |
None
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Co-requisite |
None |
| Compatibles |
None |
| Incompatibles |
None |
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All module information is indicative and subject to change. For further information,students are advised to refer to the University's Marks and Standards and Programme Specific Regulations at: http://www.dcu.ie/registry/examinations/index.shtml
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Indicative Content and Learning Activities
Intoroduction to Business Modelling & Process Innovation
What is a process?
Product V's Process Innovation
Process Life Cycle
1. Process Investigation
2. Process Analysis
3. Process Design
4. Process Implementation
5. Process Improvement
Process Analysis and Improvement Frameworks
1. Document Process
2. Understand Process Behaviour
3. Model and Analyse Process Interactions
4. Implement Best Process Design
Process Improvement Simulation
Enna Process Improvement Exercise
Process Analysis & Improvement - Tools and Techniques
BPR;
TQM;
5S (Sort, Straighten, Shine, Standardise, Sustain);
Six Sigma;
Lean;
Discrete Event Simulation;
Systems Dynamics;
Information Technology
Information Technology as an enabler for process change and innovation
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Indicative Reading List
Books:
- Sethi, Vikram and William R. King: 1998, Organisational transformation through business process reengineering, Prentice Hall.,
- Gelinas, Sutton and Fedorowicz: 2004, Business processes & information technology, Thomson South-Western,
- Seppanen, M.S., Kumar, S. And Chandra, C.: 2005, Process Analysis and Improvement, Tools and Techniques, McGraw Hill,
- Shane, S: 2009, Technology Strategy for Managers and Entrepreneurs, Pearson Prentice Hall,
Articles:
None |
Other Resources
None |
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