Module: Operations & Process Management for Resilience

Latest Module Specifications

Current Academic Year 2025 - 2026

Module Title	Operations & Process Management for Resilience
Module Code	MNA1125 (ITS: MT583)
Faculty	DCU Business School	School	DCU Business School
NFQ level	9	Credit Rating	5

Description

Operations management involves the systematic planning, designing and operating, controlling, and improving the processes that transform inputs into finished goods and services. Managing operations is critical to the success of all types of organisations, from manufacturing through to services. This module aims to demonstrate and critically evaluate the role of operations management and its contribution to business competitiveness. This module is delivered through a combination of lectures and in-class practical exercises.

Learning Outcomes

1. Critically appraise the role and contribution of the operations function in modern businesses
2. Demonstrate the systematic approach required for the analysis of the key functions, responsibilities and challenges of operations management
3. Critically appraise the effectiveness of alternative designs of products, services and processes
4. Apply appropriate operations management solutions to problems in a variety of organisational situations
5. Identification and promotion of resilience and bouncebackability both in relation to individuals and organisation

*Type*	*Hours*	*Description*
Workload	Full time hours per semester
Lecture	24	Outline of models, relevant theory. participation in practical exercises
Directed learning	14	Preparation for class
Independent Study	48	Reading, research and library work
Assignment Completion	18	Process review, analysis and reporting
Directed learning	21	Direct preparation for and completion of exam
Total Workload: 125

Section Breakdown
CRN	11120	Part of Term	Semester 1
Coursework	0%	Examination Weight	0%
Grade Scale	40PASS	Pass Both Elements	Y
Resit Category	RC1	Best Mark	N
Module Co-ordinator	Colum Foley	Module Teacher	Pj Byrne, Raymond Treacy

Section Breakdown
CRN	12294	Part of Term	Semester 1
Coursework	0%	Examination Weight	0%
Grade Scale	40PASS	Pass Both Elements	Y
Resit Category	RC1	Best Mark	N
Module Co-ordinator	Colum Foley	Module Teacher

Type	Description	% of total	Assessment Date
Assessment Breakdown
Assignment	Process Improvement	40%	n/a
Report(s)	Class reports and case analysis	60%	n/a

Reassessment Requirement Type
Resit arrangements are explained by the following categories; RC1: A resit is available for both^* components of the module. RC2: No resit is available for a 100% coursework module. RC3: No resit is available for the coursework component where there is a coursework and summative examination element. ^* ‘Both’ is used in the context of the module having a coursework/summative examination split; where the module is 100% coursework, there will also be a resit of the assessment

Pre-requisite	None
Co-requisite	None
Compatibles	None
Incompatibles	None

All module information is indicative and subject to change. For further information,students are advised to refer to the University's Marks and Standards and Programme Specific Regulations at: http://www.dcu.ie/registry/examinations/index.shtml

Indicative Content and Learning Activities

Introduction
Effective operations management. Types of operations. Model of operations management.

Operations Strategy
The strategic role of operations. International operations strategy.

Design
The design of products and services. Facility layout and operations flow. Process technology. Job design and work organisation.

Planning and Control
Capacity management. Inventory management. Material Requirements Planning. Supply chain management. Operations scheduling and control. Project Management. Improvement Programmes: Continuous productivity improvement. Total quality management.

Efficient Supply Chain Management
Strategic partnering and supply chain management

Indicative Reading List

Books:

Nigel Slack,Alistair Brandon-Jones,Nicola Burgess: 0, Operations Management, 10th, 1292408243
Barnes, D.: 2008, Operations Management, an international perspective, Thomson,
Jacobs, F.R., Chase, R.B. and Aquilano, N.J.: 2009, Operations & Supply Management, 12th, McGraw Hill,
Heizer, J. and Render, B.: 2008, Operations Management, 9th, FT Prentice Hall,
Reid, R.D. and Sanders, N.R.: 2007, Operations Management, an Integrated Approach, 3rd, FT Prentice Hall,
Stephenson, W.J.: 2004, Operations Management, 8th, McGraw Hill,

Articles:
None

Other Resources

None