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On successful completion of the module and following a period of personal study students will be able to:
- Critically examine how self-awareness mediates successful communications, assess their own communications practice, and address potential difficulties in communications (e.g., by developing stress management skills).
- Explore communication issues related to dyadic relationships, such as attachment, power, and the maintenance and ending of relationships; analyse group performance (e.g., power structures, social influence, support) using principles of group dynamics.
- Examine the relationship between relevant models and theories of nursing practice and communications theories.
- Evaluate patterns in family communications with reference to systems perspectives so as to assess the functioning of families and relationships with carers.
- Understand the organisational context in which communications take place with reference to theory and research drawn from areas such as sociology and organisational behaviour.
- Apply knowledge of communications skills when dealing with clients, fellow nurses and professionals who have a background in other disciplines.
- Examine communications from a perspective of spirituality and meaning, so as to encourage reflection and a sense of purpose, and to be mindful of the importance of interpersonal presence and interconnectedness.
- Utilise communications-related theories and strategies to communicate effectively in applied contexts, such as communicating with members of minority groups, responding appropriately to conflict and aggression, and working with colleagues and clients to enhance communications in family and organisational settings.
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Essential:Arnold, E., & Boggs, K.U. (1999). Interpersonal relationships: Professional communication skills for nurses. Philadelphia: W.B. Saunders. Redmond, M. (2000). Communication: Theories and applications. Boston: Houghton-Mifflin.Riley, J. (2000). Communication in nursing. St Louis: Mosby.Supplementary:Berko, R.M., Wolvin, A.D., & Wolvin, D.R. (2001). Communicating: A social and career focus. Boston: Houghton-Mifflin.Braithwaite, D.O., & Wood, J.T. (2000). Case studies in interpersonal communication. Belmont: Wadsworth. Cooper, C.D., & Proctor, P.M. (2000). Communication and IT skills for nursing healthcare: A practical guide. New York: Longman.Corey, G. (1996). Video set: Art of integrative counselling and psychotherapy: Techniques in action and challenges for the counsellor. Pacific Grove, CA: Brooks/Cole.Corey, G. (2000). Theory and practice of group counseling. Stamford, CN: Wadsworth.Corey, G., Schneider, M., & Haynes, R. (2000). Evolution of a group: Student video and workbook. Stamford, CN: Wadsworth. Corey, M., & Corey, G. (2001). Groups. Stamford, CN: Wadsworth.Engleberg, I.N., & Wynn, D.R. (2000). Working in groups: Communication principles and strategies. Boston: Houghton Mifflin.Fujishin, M. (2000). Creating communication: Exploring and expanding your fundamental communication skills. Portland, OR: Acada Books.Hummert, M.L., & Nussbaum, J.F. (2001). Aging, communication and health. Hillsdale, NJ: Erlbaum.Littlejohn, S.W. (1999). Theories of human communication. Belmont: Wadsworth.McKay, M., Davis, M., & Fanning, P. (1995). Messages: The communication skills book. Oakland, CA: New Harbinger.Minardi, H. (1997). Communication in health care. Oxford: Butterworth-Heinemann.Morgan, G., Fischhoff, B., & Atman, C. (2001). Risk communication. Cambridge: Cambridge University Press.Remland, M. (2000). Nonverbal communication in everyday life. Boston: Houghton-Mifflin.Rost Goulden, N. (2000). InfoTrac college edition student activities workbook for communication. Belmont: Wadsworth.Tampero, C., & Lindh, W. (1999). Therapeutic communications for health professionals. Albany, NY: Delmar.Walsh, R. (1999). The seven central practices to awaken heart and mind. New York: Wiley.Useful Journals:Human Communication ResearchLanguage and CommunicationEuropean Journal of CommunicationDiscourse and SocietyCommunication research
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